Centre cuts public grievances redressal time to 21 days
The Centre has reduced redressal time of public grievances, raised on a dedicated portal, to 21 days, from the existing 30 days. In an order mentioning revised guidelines, it has suggested appointment of dedicated officers to handle complaints besides emphasising “whole of the government approach”. “This means that in no case grievance shall be closed by stating ‘Does not pertain… Continue reading "Centre cuts public grievances redressal time to 21 days"