SBI General Insurance extends help and support to the people of Chennai affected by the heavy rains
Emergency toll-free number 1800 102 1111, SMS <CLAIM>to 561612, email customer.care@sbigeneral.in or the Claims Intimation Section on www.sbigeneral.in.
General Insurance urges its customers to stay safe and take precautionary measures to safeguard their lives and protect their loved ones. The heavy rains have affected the city in several parts such as Chennai, Chengalpattu, Kanchipuram, Thiruvallur, Ranipettai, Vellore, Thiruvannamalai, Thirupattur, Dharmapuri, Krishnagiri, Salem, Kallakurichi, Viluppuram, Cuddalore, Mayiladuthurai, Thiruvarur, Thanjavur, Nagapattinam, Pudukottai, Madurai, Sivagangai, Ramanathapuram, Kanyakumari, Tirunelveli, and Virudhunagar districts of Tamil Nadu, Karaikal and Puducherry.
Amidst these heavy rains and flood like situation, SBI General Insurance urges you to stay indoors and safe and to protect your vehicles from any damage.
SBI General Insurance stands by its customers during these testing times. The team at SBI General has set the standard operating process in motion and has set up a task force to manage queries and claims on fast-track mode. It is monitoring the in-coming information and is equipped to respond to all the queries.
Customers can intimate / register claim via various means:
- Call the company’s toll-free number 1800 102 1111
- SMS <CLAIM>to 561612
- Send details on email: care@sbigeneral.in
- Visit Claims Intimation Section on sbigeneral.in
To avoid any delays in the claim settlement procedure, the Company has contacted a panel of surveyors. SBI General follows a process of ‘Express Claims’ settlement in case of commercial claims for losses of up to Rs. 10 lakhs for affected customers. SBI General will waive the paperwork requirement wherever practicable. In the case of some smaller claims, immediate settlements will be offered with efforts to help those affected recover. SBI General is devoted to assisting their customers and get them back on their feet as quickly as possible. Having invested in digital readiness and a thorough Business Continuity Plan, SBI General well placed to help the customers when they need it the most.