Reliance initiates work from home protocol; to man critical services with minimum workforce

Reliance Industries Ltd, India’s most valuable company, has initiated work from home for all its staff in wake of the outbreak of coronavirus but will keep open consumer-facing businesses of hospital, retail stores and telecom connectivity by manning them with a small workforce.

The oil-to-telecom conglomerate initiated a work from home protocol for all its employees across the country and overseas in response to the evolving coronavirus situation. This protocol will be effective until March 31.

It, however, will maintain minimum strength at the workplace to ensure business continuity.

Reached for comments, RIL spokesperson said: ‘the company has migrated to an ‘Agile Work From Home’ protocol that encourages all employees to work from home and to utilise all productivity and digital tools at their disposal to maximize productivity.

Staff has been advised to communicate more often among each other than on normal days and to stay connected over Outlook, MS Teams and enterprise platforms as well as the company’s other internal platforms.

‘However, considering the public requirements in such an unprecedented situation, RIL will continue to provide all essential services to the citizens and will keep open its main retail grocery stores, its telecom connectivity services, the Hospital and any other essential services required for public or business continuity,’ the spokesperson said.

For the essential services, RIL would deploy about 10 per cent of its staff on a rotation basis.

The firm is providing health safety training to all its essential staff through frequent advisories and communication, the spokesperson said adding the company will also reimburse app taxi fare for such staff for work-related commute during this period so as to reduce pressure on public transport.