Reliance Industries further Steps Up its Support to India’s Fight Against Coronavirus


Reliance Industries Ltd. (RIL) has responded to its call-of-duty to be at the service of the nation 24×7 in our collective fight against Covid-19. RIL has already initiated a multi-pronged prevention, mitigation, and ongoing support strategy that is comprehensive, sustainable, and resilient. This approach can be ramped up further to scale as required by the nation.
RIL has deployed the combined strengths of Reliance Foundation, Reliance Retail, Jio, Reliance
Life Sciences, Reliance Industries, and all the 6,00,000 members of the Reliance Family on this
action plan against COVID-19.
The key elements of the action plan include the following:
A. Reliance Foundation and RIL Hospitals:
a. India’s First Dedicated Covid-19 Hospital: In a short time-span of just two weeks, Sir H.
N. Reliance Foundation Hospital in collaboration with the Brihanmumbai Municipal
Corporation (BMC), has set up a dedicated 100 bedded centre at Seven Hills Hospital,
Mumbai for patients who test positive for Covid-19. This first-of-its-kind-in-India centre is fully
funded by Reliance Foundation and includes a negative pressure room that helps in
preventing cross contamination and helps control infection. All beds are equipped with the
required infrastructure, bio medical equipment such as ventilators, pacemakers, dialysis
machine and patient monitoring devices.
b. Sir H. N. Reliance Foundation Hospital, a world-class healthcare institution in Mumbai,
has also offered to set up special medical facilities to quarantine travellers from notified
countries and suspected cases identified through contact tracing. This will quickly augment
additional facilities for isolation and treatment of infected patients.
c. Free Meals in Various Cities: Reliance Foundation will provide free meals to people across
various cities in partnership with NGOs to offer necessary livelihood relief in the current crisis
d. Isolation Facility at Lodhivali: RIL has built a fully-equipped isolation facility in Lodhivali,
Maharashtra and handed it over to the District authorities.
B. Reliance Life Sciences is importing additional test kits and consumables for effective
testing. Our doctors and researchers are also working overtime to find a cure for this deadly

C. Masks and Personnel Protective Suits for Health-workers: RIL is enhancing its
production capacities to produce 100,000 face-masks per day and a large number of
personal protective equipments (PPEs), such as suits and garments, for the nation’s healthworkers to equip them further to fight the coronavirus challenge.
D. RIL has today announced an initial support of Rs. 5 crore to Maharashtra Chief Minister’s
Relief Fund
It is imperative in these times for the people of India to remain connected with friends, families,
colleagues, businesses, and communities while maintaining social distance.
To ensure India remains connected, Jio has introduced the #CoronaHaaregaIndiaJeetega
This initiative will enable Indian citizens to stay safe while staying connected and productive,
allowing for remote working, remote learning, remote engagement and remote care.
Jio reiterates its belief, that as a country, we are in this together – JioTogether.
a. World’s Leading Collaboration Platform
Jio is combining its digital capabilities with Microsoft Teams, the unified communication and
collaboration hub for teamwork in Office 365, to enable individuals, students, educational and
healthcare institutions to continue their professional lives while still practicing social distancing.
(i) Health-Care At Home:
• Symptom Checker: Enables users to check their symptoms right at home to
prevent unnecessary pressure on the medical system and also provides
continuous real-time updates and information on the coronavirus situation.
• Jio Haptik powers MyGov Corona Helpdesk: Reliance Industries Limited’s
subsidiary Jio Haptik Technologies has powered the Indian government’s new
WhatsApp chatbot, called ‘MyGov Corona Helpdesk’ to help address queries
around the Coronavirus outbreak and disseminate verified information. This
Chatbot has been developed by Jio Haptik for the Government as per their
requirement, free of cost, and updated on real time.
• Medical consultation, right at home by connecting with physicians and doctors
in real-time
• Enables simple, secure collaboration and communication with chat, video,
voice, and healthcare tools in a single hub
• Communicate patient updates in real time through connections to electronic
health records, business and office apps
(ii) Learn From Home:
• To enable students and teachers to go beyond video calling to scheduling
classroom sessions, document and screen sharing and informal chat channels
for real-time doubt clarification

• Providing a communications hub for all lessons in a school year, with free
storage available for individuals and teams
(iii) Work From Home:
• To enable consumers to hold remote audio and video meetings, have
collaborative conversations and share files
• Boost productivity with meeting recording, screen sharing and remote
collaboration on documents
• One-stop solution for all communication needs, with unlimited messaging,
scheduling, chat and search app capabilities
b. Broadband At Home
Through JioFiber, JioFi and its mobility service, Jio will enable access to world-class and
dependable Internet services.
(i) Fiber: To ensure that everyone stays connected while at home, Jio will provide Basic
JioFiber broadband connectivity (10 Mbps), wherever it is geographically feasible,
without any service charges, for this period. Jio will also provide home gateway
routers with a minimum refundable deposit.
For all existing JioFiber subscribers, Jio will provide double data across all plans.
(ii) Mobility: Jio will provide double-data across its 4G data add-on vouchers. It will also
bundle non-Jio voice calling minutes in these vouchers at no additional cost, to meet
the increased need of these services. As its ongoing commitment, Jio is ensuring
that its mobility services are up and running at all times with the deployment of
essential teams on rotation round the clock across the country.
To know more and avail these services, download the MyJio app or visit
F. Free Fuel for Emergency Service Vehicles:
Reliance will provide free fuel for all Emergency Service vehicles used to transport:
a. Covid-19 patients (service is provided only for vehicle used for Covid-19 patients and as
per list provided by Government agencies, to ensure efficient impact and withdrawal post
end of pandemic) to and from quarantine and isolation facilities.
b. Quarantined people on the basis of lists provided by Government agencies.
G. Reliance Retail:
All 736 grocery stores of Reliance Retail across the country will ensure sufficient supply of
essentials, including staples, fruits and vegetables, bread, breakfast cereals and other items
of daily use, so that citizens need not stock up.
a. Grocery stores to open longer – from 7 am to 11 pm – wherever possible

b. All stores are stocked up for essentials like vegetables, staples and daily needs and will
ensure there is no shortage
c. Activating order and pick-up from storefront so that the consumers and store staff are
not exposed. It will also ensure lesser number of people in the store
d. Activating ordering from home and delivery for senior citizens
e. To ply vehicles with essential items in certain areas for sale to customers at their door
steps during complete lockdown
f. Provide hygiene products and sanitizers at Government announced rates in Reliance
Retail outlets
g. All Petro Retail outlets will be open to customers to ensure there is no shortage of fuel
h. All store staff are adequately trained and protected with masks and follow a strict hygiene
i. We are providing bundled ‘Work from Home’ solutions to all our consumers on our
H. Employee Support Initiatives:
Our Reliance family of employees are our strength and source of our confidence to be able
to respond effectively and continuously to the evolving coronavirus challenge.
RIL has pulled out all stops to ensure that our employees are safe and protected through this
a. RIL will continue to pay contract and temporary workers, even if work has halted due to
this crisis.
b. For those earning below Rs. 30,000 per month, salaries will be paid twice a month to
protect their cashflow and mitigate any overwhelming financial burden.
c. RIL has moved most of its employees to its Work-From-Home platform except for those
who are manning critical roles in maintaining the Jio network for nearly 40 crore
customers and for providing uninterrupted supply of fuel, grocery and other essential
items of daily consumption.