After carefully assessing the current Coronavirus situation in China, IndiGo is taking some safety measures for its customers, crew and staff. Due to China travel restrictions, we have seen a high number of cancellations from China on our Delhi-Chengdu route and vice-a-versa. Therefore, we are suspending our flights between Delhi and Chengdu from February 01, 2020 until February 20, 2020. We are also suspending our Bengaluru- Hong Kong flight effective February 01, 2020.
These are purely temporary and precautionary measures. We understand that these measures will cause inconvenience to our customers and we will be refunding the full amount to the impacted passengers.
We are in close touch with the relevant Government authorities and we thank them and our partners in China for all the help and support that they have extended so far.
For now, we will continue to operate our Kolkata – Guangzhou flight, which we are monitoring on a daily basis. And for our operating crew, we are ensuring that they return to India on the inbound flights without any layover in China.
IndiGo is amongst the fastest growing carriers in the world. IndiGo has a simple philosophy: offer low fares and on-time, courteous, hassle-free service. With its fleet of over 250 aircraft, the airline offers over 1500 daily flights and connects 63 domestic destinations and 24 international destinations. For more information, please visit www.goindigo.in. You can also connect with us on Facebook, Twitter and Instagram.