Reliance Jio Infocomm Ltd. (“Jio”) announced today that in just one month, over 72 million (and still counting!) Jio customers have signed up for JIO PRIME, making it one of the most successful customer privilege programmes anywhere in the world.
This is the largest migration from free to paid services in history in such a short period of time. Considering the unprecedented demand for enrolling to JIO PRIME and doing the first recharge, Jio has extended the deadline for purchasing Jio’s Rs 303 (and other) plans till 15th April. This extension will provide the necessary breathing room for users to avoid service disruption during the transition from free to paid services.
Customers who could not enrol for JIO PRIME by 31st March for whatever reason can still do so by paying Rs 99 along with their first purchase of Jio’s Rs 303 and other plans till 15th April.
Jio also announced the Jio Summer Surprise for its JIO PRIME members. Every JIO PRIME member, when they make their first paid recharge prior to 15th April using Jio’s Rs 303 plan (or any higher value plan), will get services for the initial 3 months on a complimentary basis. The paid tariff plan will be applied only in July, after the expiry of the complimentary service. The Jio Summer Surprise is the first of many surprises for JIO PRIME members.
Mobile Number Portability (MNP), which allows customers to retain their existing mobile number when they switch to Jio, is available across the country for all customers. Lakhs of customers have already used this facility. For International travellers, Jio’s International roaming service is available across the world, with the best voice and data rates in the industry.
Enclosed is a letter that the Chairman, Shri Mukesh D. Ambani, has written to welcome and thank the Jio customers.