In its endeavour to reconnect critical air corridors post the lockdown, IndiGo,
India’s leading airline, will resume flight operations from May 04, 2020. Initially starting with a slightly
curtailed capacity, the airline will increase the operating capacity over the subsequent months, also reopening selected international flights, depending on the existing international travel guidelines.
Ronojoy Dutta, Chief Executive Officer, IndiGo said, “Complementing the government’s efforts against
Covid-19, we will restart flight operations on vital corridors of air traffic from May 04, 2020. We will
begin operations for domestic only and then gradually ramp it up further, to commence operations on
some international routes as well. Our singular focus will be on ensuring the health of our customers
and our employees. We are working closely with the government and the airports to take our aircraft
and our airports to a significantly higher level of cleanliness while ensuring social distancing. The airline
industry has always done a tremendous job in ensuring the safety of its customers and I am confident
we will rise to this latest challenge as well”.
For customers who are affected by the cancellations until 3rd May’20, the booking amount will be
protected in the form of a credit shell under their PNR number, which can be used to make bookings
for the same customer(s) on our website or mobile app valid for 1 year from the date of issuance. For
any queries, customers can connect with us via live chat at https://bit.ly/2x5T6nv.